Privacy Policy

– Updated April, 2020
This following document sets forth the Privacy Policy for the Star Media Platinum website.

Star Media Platinum is committed to providing you with the best possible customer service experience. Please read our Privacy Policy carefully as it describes the way in which we collect and handle your personal information.

We may revise our Privacy Policy from time to time by providing a revised version on our website. Our revised Privacy Policy will take effect from the time it is posted on our website.
We refer throughout our Privacy Policy to ‘personal information’ which means information that identifies you as an individual or from which you can reasonably be identified.

Collection of your personal information
There are many aspects of the site that can be viewed without providing personal information, however, for access to future Star Media Platinum customer support features you will be required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Star Media Platinum takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use for these new purposes only. Data collected from the time of the policy change forward will adhere to our updated practices.

Website cookies
We use Google Analytics to collect anonymous information and data whenever you access and navigate through our website. The types of anonymous information we collect are the time and date in which you accessed our website and the specific page you accessed. We collect this information for operational maintenance and statistical purposes to assist us in improving our website. When you access our website, your browser automatically sends certain information to Google which in included in our analytical reports. For more information on how Google Analytics operates, see “How Google uses data when you use our partners’ sites or apps”, (located at Through our email platform we are also able to track if, and when, you open our newsletter and your interactions with the content of our emails. A “cookie” is a small text file that is placed on your computer’s hard drive by a web page server and stores information about your use of our webpage. Most web browsers are automatically set to accept cookies but if you do not wish to receive any cookies you may set your browser to refuse cookies. If you do not accept cookies, this may affect the operation of our website.

Overseas disclosure of personal information
We do not disclose your personal information overseas.

Changes to this Privacy Policy
Star Media Platinum reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. 

Contacting us
Star Media Platinum welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.

P: 02 9660 6969